General questions
Why should I choose one of your chains? They look pretty expensive to me.
Well, we try our best to provide very good quality, excellent design and a wide choice at a reasonable price. Also, each chain is easily converted into a necklace, which we think is unique.
How do I search for the chain that suits my taste?
There are four different ranges : classical, minimal, baroque and exuberant. Please click through each range until you find something you like.
P.S. Each chain image can be magnified.
What happens if my chain breaks?
Well, that’s pretty unlikely. But if it does, we will repair or replace at no extra cost to you, or refund in full provided you return the chain to us.
What if I don't like the chain?
Please send it back. We will refund you in full.
Do I have to pay for my order in full?
Yes indeed, if you are an individual.
If however you are running a business and want to buy in volume for re-sale, please contact david@outlookres.co.uk as we are manufacturers and can offer good terms.
I wear glasses with thick sides. Would one of your chains fit?
Absolutely, Our chains have strong and flexible silicon loops fitted at each end, which will stretch but won’t snap.
Is the ordering and buying procedure secure?
Definitely. We have been selling chains on-line for over a decade. All information provided is covered by the Date Protection Act, and the buying goes through a totally reputable third party.
How quickly do you ship?
We ship on the day following receipt of payment. Very occasionally, we are out of stock. If that happens, we contact you with an estimated delivery date. If the date is unacceptable, we will refund you in full.
How much is shipping?
It’s free in the UK and Europe. We may ask you for some more money if your purchase is being delivered to anywhere else.